Terms & Conditions

Effective date: November 13, 2026

These Terms and Conditions (Terms) govern your use of orbixtechnologiesllc.us and all photography services provided by Orbix Technologies LLC, 8375 118th St, Apt 5A, Jamaica, NY 11415-2419 (Orbix, we, us). By submitting an inquiry, paying a deposit or booking a shoot, you (the Client) agree to these Terms. A written quote or project agreement signed by both parties takes priority over these Terms where they conflict.

1. Quotes and bookings

Package prices on our website are in U.S. dollars and may change without notice, but the price in your written quote is honored for 30 days. A shoot date is reserved only after we receive a signed quote or booking confirmation and a 50% non-refundable deposit, unless otherwise stated in writing.

2. Payment

The remaining balance is due on or before delivery of the final edited images. High-resolution files are released once payment is complete. Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month or the maximum allowed by law, whichever is lower. Applicable sales tax is added to invoices.

3. Client responsibilities

• Provide accurate project details, shot lists, brand guidelines and deadlines.
• Ensure products arrive at the studio clean, complete and at least two business days before the shoot.
• For on-location shoots, secure access, permissions and a safe working environment.
• Obtain any consents needed from people, property owners or venues that the Client arranges.
• Confirm the Client owns or has rights to any logos, artwork or materials supplied for the shoot.

4. Rescheduling and cancellations

You may reschedule once at no charge with at least 48 hours notice. Changes with less than 48 hours notice, or no-shows, may forfeit the deposit. Cancellations and refunds are governed by our Refund Policy. If Orbix must cancel because of illness, equipment failure or circumstances beyond our control, we will offer a new date or a full refund of amounts paid, and our liability is limited to that refund.

5. Delivery and revisions

Delivery timeframes on our website are estimates measured in business days from the shoot date or from the receipt of all products, whichever is later. Each package includes the revision rounds listed for it. Additional revisions, retouching outside the package scope or changes to the creative direction after the shoot are billed separately. Creative choices such as composition, lighting and editing style are made by our photographers within the agreed brief.

6. Copyright and license

Orbix retains copyright in all images it creates. On full payment, the Client receives a non-exclusive, perpetual, worldwide license to use the delivered images for its own business purposes, including websites, marketplaces, social media, advertising, packaging and print. The Client may not resell, sublicense or claim authorship of the images, or submit them to stock agencies or contests. Exclusive licenses or copyright transfers are available on request for an additional fee.

7. Portfolio use

Orbix may use images from a project in its portfolio and marketing only with the Client’s permission, as described in our Privacy Policy.

8. Products and property

We take reasonable care of products in our possession and insure them while at our studio. Our liability for loss or damage is limited to the wholesale replacement cost of the affected item. Products not collected or covered by a return shipping request within 30 days after delivery of images may be subject to a storage fee, and items left unclaimed for 90 days may be disposed of after written notice.

9. Limitation of liability

To the fullest extent permitted by law, Orbix’s total liability for any claim relating to our services is limited to the amount paid by the Client for the service in question. We are not liable for indirect or consequential losses such as lost profits, lost sales or business interruption. In the rare event that images are lost or corrupted due to equipment failure, our liability is limited to a reshoot or a refund of amounts paid for the affected images.

10. Website use

Website content, including text, graphics and our logo, belongs to Orbix or its licensors and may not be copied without permission. You agree not to misuse the site, attempt unauthorized access or submit false information through our forms.

11. Governing law

These Terms are governed by the laws of the State of New York. Any dispute will be handled in the state or federal courts located in Queens County, New York, unless both parties agree to mediation first.

12. Changes

We may update these Terms from time to time. The version posted on this page at the time of your booking applies to that booking.

13. Contact

Orbix Technologies LLC
8375 118th St, Apt 5A, Jamaica, NY 11415-2419
Phone: (888) 265-7820
Email: info@orbixtechnologiesllc.us